About Us

Senior Services of Illinois, Inc. (SSI), and its sister company, Consumers Direct Insurance Services, Inc. (CDIS), an Independent, Authorized, Exclusive General Agent for Blue Cross and Blue Shield is based in Riverwoods, Illinois. SSI and CDIS pride themselves on providing their clients with exemplary service and quality insurance solutions. Our offices and dedicated customer advocates can be found around the country, with offices in Illinois, New Mexico, Oklahoma and Texas.

Scott Loochtan, President of SSI and CDIS, started the company in 1997 with an office, phone, computer and a desk at his father’s candy factory with two of his friends. Over the years, that single office turned into a thriving, professional insurance organization that serves over 30,000+ clients in four states. While SSI/CDIS has grown, we still appreciate every single client; and the one-on-one educational process remains our most important value.

We remain a family-run business and consider you, our client, part of our extended family network. We pride ourselves on providing you with our full attention, devoting our energies to providing optimal coverage for your specific needs.

Our dedicated team of education specialists personally guide individuals through the insurance process ensuring a thorough understanding of the plans and options that can be personalized for each individual.

Once a client, you will be assured knowing that all SSI/CDIS’ Customer Advocates are licensed Insurance Specialists. Our Advocates’ top priority is to answer every question to your satisfaction to make the client experience go as smooth as possible with no holds or wait times. Contact us at 1.855.890.2583. Our dedicated team of insurance representatives will assist you in finding the most advantageous options for you and your family. We look forward to serving you.

Contact us at 1.855.890.2583. Our dedicated team of insurance representatives will assist you in finding the most advantageous options for you and your family. We look forward to serving you.

 

Why Choose SSI of Illinois or CDIS of NM, OK and TX

SSI and CDIS’ professional qualities make us stand out as a unique insurance agency. Our friendly and knowledgeable team strives to provide a first-class experience, by putting you, the customer, first. We are committed to maximizing the customer experience and set a high standard of integrity, energy and excellence in every detail of our commitment.

Caring and Consistent Team

We strive to be a calming, trusted advisor in this confusing world of insurance. Our team consists of highly knowledgeable, experienced, and licensed Insurance Specialists committed to understanding your particular needs; Our goal is to keep you satisfied and retain your confidence. You can feel assured knowing that our team of Agents and Customer Service Advocates receive continual education and training and are kept up to date with the ever-changing dynamic of health insurance.

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